Victor Howard

10421 Campus Way South

Upper Marlboro, MD 20774

 (301) 219-4802

victory.howard@gmail.com

 

Highly accomplished, motivated and innovative Information Technology (IT) professional with over 17+ years extensive expertise with Telecommunication Project Management, LAN/WAN Architecture, Network Engineering, System Integration, End User Support.

 

CLEARANCES and CERTIFICATIONS______________________________                    

Top Secret – Active - SCI eligible

CompTIA Sercuity + ID: COMP001020897369

CCNA:  CSCO12973939

AWS SysOps Associate

CEH – in the making…

 

 

PROFESSIONAL EXPERIENCE                                             

 

NCI Inc, (U.S. Air National Guard, Joint Base Andrews)2016 – Present

Manager Tier III Network Operations

 

Directly supervised the activity 4 network engineers, and 2 system administrators at the Air Force National Guard Readiness Center supporting VMware 4.x and 5.x infrastructure.  Acesss layer provided by GPON ONT’s that manage data, IP telephony, video teleconference, and wireless network connectivity.  Conducted interviews of prospective job candidates.  Created work schedules for daily and special projects.  Produced regular reports for Air Force client.  Created calendar for off-hours server patching. Directed remediation of COOP site VMware environment.

 

Accomplishments:

·   Completed line card replacement on Tellabs GPON OLT & OLT software upgrade

·   Reestablished remote coop site secure connectivity by upgrading K75D Taclane firmware.  Added new Taclanes to GEM-X.

·   Recruited 4 new engineers during my tenure

·   Resolved NIPR and SIPR POA&M

·   Average remediation of 15 tier 3 Remedy tickets and WOMs tasks per day

·   Reconfigured SNMP, DHCP helper, and port security on Nortel Avaya access and 8000 series core switches

·   Ensured compliance with DISA NOTAMS

·   Coordinated training of new staff, and produce weekly & monthly reports.  Made oral presentations to customer.

·   Worked with remote ROSC/NOSC groups to trouble shoot myriad connectivity issues

 

 

Booz-Allen-Hamilton, (USCYBERCOM, Fort Meade)2015 – 2015

Infrastructure Analyst – STEP/PTE Training Platform

 

Part of a five member team responsible for the network architecture build, and training scenario development of a 90% virtualized training and exorcise platform supporting cyber mission / protection teams, National Guard unit cyber teams, guarding DODIN, and U.S. infrastructure assets from cyber threats.  Part of an eight-member team tasked with management of upcoming cyber protection-training exercises.

 

Accomplishments:

·   Established network requirements for cyber GUARD/FLAG exercise at network planning conference

·   Drafted procedural documentation for network builds using ESXi hosts leveraging open source networking products (Quagga router, pFSense firewall, etc.)

·   Forged collaborative relationship with incumbent software developer to determine most efficacious modality for delivery of cyber security training

·   Wrote position descriptions for future hires to the project

 

Straitsys Inc., (U.S. Department of Justice, Federal Bureau of Investigation)2013 - 2015

Lead Network Engineering – Sentinel Project

 

Managed a team of 5 senior Network Engineers responsible for mission critical FBI Sentinel applications.  Performed network administration of four separate environments including pre-production, non-secured development, production, and Continuity of Operations (COOP).  Organized and executed successful “tech network refresh” replacing Dell M604 Chassis, Cisco FWSM, and Catalyst 4507, 6513, and BIG IP elements with 10300 series F5’s, Cisco ASA 5525X, Dell M1000e Blade Chassis and Nexus 6004 with NP2248pq FEX 40GB infrastructure in a FISMA compliant setting.  Configures LTM, and firewall in depth in an F5 forward facing topology.

 

Accomplishments:

·   Supported 4 environments – Production, Development, Integration, and COOP

·   Configured EIGRP for LAN access and single area OSPF

·   Supported successful upgrade of MAN infrastructure to include cisco ASR 1004 connecting remote office to enterprise network using Metro-E circuits.

·   Coordinated technical elements of network expansion to remote campus using Dell/Wyse thin clients, patching to Cisco 4507 switch

·   Successfully created network diagrams

·   Configures F5 LTM, and firewall in depth in an F5 forward facing topology.

·   Upgraded version 8.3 F5’s to version 10.2.  Upgraded version 10.2 F5’s to version 11.6

·   Successfully migrated 6 applications and 20 virtual servers from BigIP 6900 to 10200.

·   Successfully executed WAN extension via IPSEC tunnel to support move of Sentinel Staff to new office space

·   Successfully created new VLANS, access groups, and exceptions to support vCloud infrastructure

·   Successfully implemented Riverbed Opnet network monitoring technologies to graph performance metrics

·   Created plan for consolidation of firewall rules by 80% using object groups and eliminating unused exceptions to increase network performance

·   Optimized network backbone by moving elements to the 40 GB FEX to increase performance on Oracle SuperCluster

·   Configured NTP using internet time servers NAT’d through the firewall to provide environment time synch

·   Successfully managed enterprise IP addresses migration

·   Agile methodology environment using Jira to manage epics, stories, and tasks

 

 

Straitsys Inc., (U.S. Department of Justice, Federal Bureau of Investigation)2012 - 2013

Network Engineer – IDW Project

 

Developed strategies and solutions to facilitate in the merger of Investigational Data Warehouse (IDW) and Data Integration and Visualization (DIVS) systems.  Collaborated with the different

network administration groups to open GRE, VPN tunnels/paths to various data providers and FBI entities.  Managed large production, and development environments consisting of Cisco 6509, 4948, 3750, 3550 switches, ASA550 firewalls, F5 Big-IP LTV, Dell Servers, clustered virtual servers running VMware VSphere 4.1 delivering 67TB of data for national security applications.

 

Accomplishments:

·   Successfully administered Windows Server 2003 and 2008 clustered, Microsoft Active Directory network

·   Successfully administered of Cisco firewalls and firewall service modules administration – building interfaces, VLANs, NAT pools, object groups, and exceptions

·   Upgraded F5 BigIP 1600 running version 8.3.1 to version 10.2.4

·   Built F5 infrastructure:  nodes, pools, virtual servers, implemented persistence profiles.

·   Successfully upgraded F5 2100 load balancer from version 9.2.4 to version 10.4.2 including iRule creation (TCL scripting - light)

·   Successfully implemented PKI certificate off-load on F5 BigIP, storing certs and using SSL profiles, and SNAT mapping

·   Successfully expanded reach of SharePoint domain through ASA5500 to facilitate inter-agency collaboration

·   Successfully used WireShark to identify faulty switch configurations, and intrusion detection

·   Support application development by creating secure shell connections for data ingest from JSOC networks

·   Created access lists and NAT’s, and trust relationships to provide secure paths for the data ingest team

·   Migrated virtual machines to alternate clusters in VMware during 3.5 to 4.1 VsPhere upgrade

·   Created pools, nodes, and virtual servers in F5 1500 BIG-IP LTM

·   Successfully upgraded F5 load balancer from version 9.2.4 to version 10.4.2 including iRule creation (TCL scripting)

 

Kaztronics LLC (Verizon Communications Network Creations Center)2011 – 2012

Senior VOIP/Circuit Creation Engineer

 

Lead Engineer successful in deployment and testing of the IPComm PIP (Private IP)/vBNS Bridged Micro nodes Design and configure network components and infrastructure to support the micro-node voice over IP product, Full Service Optical Networks (FSAN), Video on Demand, and FTTP which leverage the Global Network Services (GNS) backbone network to provide fast, secure, and highly available voice and video service to private clients in the United States, Japan, and Australia.

 

·   Successful coordination of the deployment, installation and configuration of PIP Micro Nodes domestic & internationally.

·   Performed thru-put, routing, time delay, and security testing for Verizon Communications IPComm Private IP Bridge Micro-node.  Successfully tested 33 remote sites on 3 continents

·   Developed effective M&P’s detailing the standard and advance configurations as well as pre-deployment health checks.

·   Successfully coordinated equipment & circuit turn-ups with the local offices including verification of remote connectivity between node equipment.

·   Configured Node equipment. Juniper Routers (M10i’s), Cisco Cat Switch’s (4948), Juniper Netscreen SSG 500-550M’s Firewalls & Acme Packet SBC 4250 & 4500.

·   Performed Code standardization to all equipment via SFTP from HP DL360 Utility Server.

·   Effectively provisioned over 75 firewalls and internet ready VPN security zones

·   Enable BGP peering between Verizon’s IPCOMM & UUNET Cisco AS701 router

·   Bridge in session border controllers (SBC’s) for VOIP services through UUNET AS701.

·   Used Cisco CUBE for security over SIP trunks

·   Worked with Network Support Groups to migrate services onto production network

·   Scheduled proposed network changes and worked with Network Transport groups to identify their impact.

 

 

TSM Solutions, Washington, DC 2010-2011

Network Analyst

 

Responsible for coordinating the test and turn-up of desktop workstation computers to be used on government client secure network.  Attained top-secret security clearance.

 

·   Coordinate the efforts of cleared, and non-cleared personnel in the assemblage and imaging of desktop workstations

·   Implement testing protocols for all elements, and segments of the secure network

·   Create DNS and Active Directory entries.  Configured network parameters to load the enterprise image

·   Maintain documentation of project milestones, supply inventory, performance reviews

 

 

Verizon Communications, Falls Church, VA1999 to 2008

Project Leader / Training Coordinator ADSL Network Creation & ISP Activation

 

Effectively lead 15 member team in the data network operations center (DNOC) to successful completion of several projects in support of the ADSL and FIOS network creation; Cisco to Redback router conversion, ISP acquisition and activation process creation, Fast packet load balancing to optimize ATM network performance, implementation of network security schemes at data link and IP layers, process creation for test and turn-up of Juniper routers for FIOS network, and the creation of Verizon's DSL infrastructure servicing over 200,000 end users and over 500 internet service providers until end of franchise agreement awards for DSL.

 

·   Team was SPOC (Single Point of Contact) for turn-up and acceptance of all 153 ADSL service and content providers in the Verizon footprint serving over 2 million end-users

·   SPOC for turn-up and testing layer 2 and 3 network equipment from: Juniper, Cisco routers and Ciena and Lucent ATM switches

·   Successfully performed test and turn-up of DSL Access Multiplexors (DSLAM’s) ATM and Ethernet, Layer 2 aggregation ATM and Ethernet,

·   Created permanent virtual circuit connections and VLAN's, 1483 bridging (layer 2) and BGP and MPLS routing protocols (layer 3) to allow customer traffic to traverse he layer 2 network to their internet service providers (ISP's)

·   Developed Work Breakdown Structures (WBS); established time estimates and milestones for gateway router migration project

·   Lead successful transition of infrastructure from Layer 2 ATM to Sonet based FIOS

·   Delivered training to NOC staff on DSL infrastructure creation and service provider activation procedures

·   Guided Internet service providers in the configuration of edge routers and server optimization.

·   Prepared statistical and milestone reports using Crystal Reports.

·   Conducted safe time circuit grooming to optimize switch utilization improving network performance 23 percent

·   Created network diagrams, as part of successful business case for closed office remediation strategy, using Microsoft Visio

·   Automated local backup functions using Unix c-shell and k-shell scripts – sorting data sources, mounting, partitioning.   Used vi and vim editors to set shell variables in mixed Solaris and X Windows GUI environment.

·   Project managed system hardware conversions coordinating teams from several departments

·   Created and implemented work instructions that were ISO 9001 compliant to achieve ISO certification

·   Lead multi-departmental team in work process creation for network element provisioning over 100,000 of virtual circuits

·   Coordinated staff schedules, time tracking, training, and wrote performance evaluations

 

Training Coordinator/Absence Administrator

 

·   Constructed training matrix using MS Excel – compiled metrics on training participation

·   Designed curriculum, published training manual, and delivered technical training to 200 union associates

·   Retrieve and manipulate data from PeopleSoft database application using declarative select SQL queries

·   Research and develop functional system solutions to solve moderate to complex system problems

·   Develop user documentation and provide training on software requirements in MS Word and PowerPoint

·   Coordinated and participated in teleconferenced training requirement meetings

 

 

Bell Atlantic, Greenbelt, MD1995 to 1999

Central Office Network Technician

 

ADSL network creation, trouble shooting, surveillance and problem escalation of ADSL, video and IDLS networks, supporting TCP/IP over ATM, Order control and provisioning of ADSL, ISP’s Manage in-house connectivity for BAINET NT LAN, and OSN UNIX LAN, Assist field technician on trouble calls.

 

·   Network creation, for ADSL network from the ISP edge router configuration, to layer 2 ATM permanent virtual circuit provisioning using Lucent Naviscore, and Nav-extend tools

·   Develop and produce ad-hoc reporting/analysis as needed For Joint Staff

·   Perform Regression and Performance testing

·   Prepare system for operational use and support operational tests

·   Develop supplementary end-user/ support

·   Coordination of ADSL and IDLS end user service support

·   Effect repair on network elements using TNM, Memotec, and SNMP based tools

·   Triage trouble call, determine escalation path and assign staff as required

·   Set up and configure Solaris unix workstations using x-term, defining ports for ftp and rlogin

·   Set up and configure dumb terminals including cabling, patch panels, and punch down blocks

·   Migration of Net-ware PC LAN form Net-ware to WindowsNT, in house hardware upgrades

·   Documentation of methods and procedures using Frame maker

 

 

ICMA Retirement Corporation, Inc. Washington, DC  1994 to 1995

LAN Administrator

 

LAN Administrator for public sector retirement fund management firm.  Performed backups, user administration, MAN management in multi-protocol environment using Novell Net-ware and Microsoft Windows NT Server.  Directory security and policy provisioning on Compaq virtualized blade servers.  Network surveillance and security.  Firewall administration and configuration.  Promoted to Project Team Leader.

 

·   Installation and configuration of Novell Net-ware files servers – defining 3 network segments, firewall configuration, DNS and DHCP configuration, and proper subnet masking to mitigate cross talk with in-house LAN

·   Lotus Notes/cc:Mail email platform application administrator including enterprise smartphone integration

·   Netware to NT Server migration implementing Citrix WinFrame

·   Software standardization across Windows application servers, including real time, and safe-time push

·   Disaster recovery planning and remote, centralized data backup planning using remote storage arrays

·   Coordination of network workstation infrastructure for staff relocation’s between sites

·   One on one problem solving of application and network issues

·   Develop off site data storage methods and disaster recovery procedures

·   Executed and developed test plans, procedures and scenarios for software testing

·   Analyzed, researched and developed functional system procedures and solutions to solve moderately complex system problems

·   Developed Work Breakdown Structures (WBS); established time estimates and milestones for a systems migration project

·   Prepared configuration change documentation

·   Wrote supplementary end-user/ support documentation

 

 

EDUCATION________________________________________________                       

 

Washington Adventist University, Takoma Park, MD

Bachelor of Science Cum Laude – Business Administration, July 2010

Concentration: Marketing Systems, Minor: Business Administration

 

Computer Learning Center, Springfield, Virginia

Certificate in Computer Systems Operation, May 1983

 

CompTIA CCNA curriculum, F5 Configuring LTM; Verizon Managers Leadership Development Workshop; Fundamentals of Solaris 10.X; Solaris 10 System Administration Essentials; Solstice Firewall-1; Broadband Technologies HDT Administration; Speech Communication; and Motivating the Underachiever and Coaching for Excellence.